Custom Apparel Program Terms & Conditions:
60% upon Order Confirmation, 40% upon order completion and shipping. 100% for orders S$1000.00 and below.
Cancellations of orders by customers after deposit for Order Confirmation has been received will forfeit the 60% deposit and will be billed for the 40% balance. No exceptions.
No changes of any form may be made to the order details and order quantity after 60% deposit has been received by Positive Sports LLP.
Please ensure you are fully satisfied with your design before confirming the pre-production artwork.
Changes to artwork after confirmation stage will incur the following fee with no exceptions,
These fees will be billed separately as Alteration and Change Request and is due immediately to Positive Sports LLP before the changes are applied. These are add on fees and cannot be offset by any means! No exceptions!
Positive Sports LLP fully respects the rights of customers' artwork and will not make any changes to customers artwork in any way throughout the ordering process. Funny Insect is not a design firm.
Positive Sports LLP only print the designs our customers send to us to print.
We are not a sampling house for you to use to try out your designs! Please approach a sampling house for that purpose before placing an order with us.
Changes to specific parts of the custom apparel is available for a S$5.00 alteration fee per part per apparel.
Positive Sports LLP print our custom apparel using Pantone colours. Due to differences between monitor display setup, digital sublimation (on fabric) and other variables, colours in the final print may not necessarily be an exact match. Positive Sports LLP will not gurantee that printed colours will be an exact match to Pantone colours. Positive Sports LLP strives to achieve 85% in colour accuracy for our custom apparel program.
For orders that require close colour matching, a colour atlas printed on fabric is available upon request starting at a rate of S$20.00 per colour. Please contact us to find out more details.
All Positive Sports LLP custom apparel may not be returned or exchange. Please ensure that your artwork and sizing requirement is correct before proceeding with your order. Positive Sports LLP will provide replacement if we make a mistake in your order.
1. Any of Positive Sports LLP custom apparel program Terms and Conditions have been violated or is not agreeable by the customer.
2. Unreasonable or unusually high expectations, demands, that is beyond industry acceptance standards or economically unwise or time consuming for Funny Insect to achieve.
In the event of order termination by Positive Sports LLP due to violation of any of the conditions stated in Order Acceptance and Termination, Positive Sports LLP reserves the right to decide,
1. Whether to refund any of the payment already made to Positive Sports LLP.
2. The refund amount if any will be decided by Positive Sports LLP. Upon order termination, any samples or apparel produced during the ordering process will be billed at the listed price and also a S$200.00 man-hour fee.
No returns will be accepted by Positive Sports LLP to offset any sample or apparel cost and S$200.00 man-hour fee. All discounts, special offers and additional services offered to customer during the ordering process will be also be voided.
Positive Sports LLP will not exercise the order termination option unless absolutely necessary.
Positive Sports LLP will not be liable to any loss or compensation arising from an order termination.